Humans are so much better than people. Frankly, people are a poor substitute for humans. Humans have souls and spirits. You can feel and see and experience the presence of a human with a simple glance in a crowded bar or in a deep conversation in which the topic is…

Early voting in Austin starts today. We are not voting for elected officials, but make no mistake, this is an incredible consequential and influential election in Austin, making our government more accountable, democratic and less influenced by special interests. Here’s my personal voting guide: Prop A: YES This would ensure…

I have made so many mistakes in my life, I wouldn’t have time for much else if I started to make a list. I’ve made mistakes about people, mistakes involving money, mistakes in business, mistakes in relationships, mistakes in elections, mistakes in things I’ve said, mistakes of all sorts. I’m…

Today, in light of violence against Asian Americans, it felt right to share part of a talk I gave to Amazon’s global customer support team last month. It shows that what happened yesterday has been happening for decades in America. And the anti-Asian hate and violence must end. — - …

Since posting my letter welcoming newcomers to Austin last week, I’ve thought a lot about what this future of Austin, which newcomers will help co-create, looks like. …

Congratulations on your recent move to Austin! Moving is hard enough, but to do it during a pandemic has to be next-level headache inducing and a huge stress test so kudos to you. I have yet to meet a person who loves moving. I’m not talking about exploring a new…

My biggest disappointment of 2020 (so far) isn’t Kobe’s death or Chadwick Boseman’s death or John Lewis’ death or America’s head-scratching COVID response or police murdering George Floyd or Breonna Taylor’s killers still not being charged or even RBG’s untimely passing. My biggest disappointment of 2020 is that there are…

Yes, this is a cry for help. There’s this feeling that just won’t go away. It’s a chain tied to my wrist tied to an anvil, my body dragging its dead weight with all my life force. Here I find myself struggling with something I can’t quite describe but struggling…

When I think about John Lewis, I think about time. I don’t mean time in the sense of it passing quickly like a speeding bullet or passing slowly like paint drying. When I think of John Lewis, I think of time in the sense of its steadiness, its tirelessness, its…